CAMPAIGN-3: Matching Community Resilience Stakeholders with Plans and Volunteers

ADDITIONAL NATIONAL COMMUNICATIONS STAKEHOLDERS

VOLUNTEER UTILIZATION SERIES

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CAPABILITY VIEWPOINT-11: PUBLIC INFORMATION, WARNING, & COMMUNICATIONS PERSPECTIVE (Including: Public information and warning covers all mission areas, and is important to Deliver coordinated, prompt, reliable, and actionable information to the whole community through the use of clear, consistent, accessible, and culturally and linguistically appropriate methods to effectively relay information regarding any threat or hazard, as well as the actions being taken and the assistance being made available).

+EXECUTIVE ORDER 13407 (Public Alert and Warning System)

http://www.fas.org/irp/offdocs/eo/eo-13407.htm

+EXECUTIVE ORDER 13618 (Assignment of National Security and Emergency Preparedness Communications Functions)

http://www.fas.org/irp/offdocs/eo/eo-13618.pdf

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SCOPE: The communications implied herein relate to unclassified communications and information sources only, as necessitated by volunteer actions or responses and capability “value added” during incidents.

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REPORTING: Anyone who desires to report something suspicious can determine who to report it to by visiting this Official DHS website here:

http://www.dhs.gov/report-incidents

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PURPOSE: This is part of a series of posts examining various ways volunteers such as CERT have been utilized in the past. The Volunteer Utilization Series posts were preliminarily categorized such that resilience stakeholders with select viewpoints may begin to consider how they could utilize volunteers like CERT as part of an expansion cadre per disaster-category, moving forward. This series is in support of the National Preparedness Goal “Whole Community” approach, and the identified Core Capability “Operational Coordination” which requires communities to establish and maintain a unified and coordinated operational structure and process that appropriately integrates all critical stakeholders and supports the execution of all other core capabilities.

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REFERENCED DHS/FEMA CORE CAPABILITIES ARE HERE:

http://www.fema.gov/core-capabilities

ALL CERT IN ACTION ARTICLES ARE HERE:

http://www.fema.gov/community-emergency-response-teams-cert-action

(direct links only work with the correct i.e. configuration)

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STAKEHOLDERS OF THE NATIONAL INFORMATION SHARING ENVIRONMENT

(A.K.A. INFORMATION SHARING ENVIRONMENT PARTNERS)

Regional Information Sharing Systems (RISS) Centers

Advancing Open Standards for the Information Society (OASIS)

American Council for Technology and Industry Advisory Council (ACT-IAC)

Armed Forces Communications and Electronics Association (AFCEA)

Association of State Criminal Investigative Agencies (ASCIA)

Criminal Intelligence Coordinating Council (CICC)

Critical Infrastructure and Key Resources (Includes InfraGard)

Department of Defense

Department of Energy (DOE)

Department of Homeland Security

Department of Justice (DOJ)

Department of State

Executive Office of the President (EOP)

Federal Bureau of Investigation (FBI)

Federal CIO Council

First Responder Network Authority (FirstNet) (700MHz Broadband interoperability initiative)

Fusion Centers

General Services Administration (GSA)

Global Justice Information Sharing Initiative (GLOBAL)

Homeland Security Information Network (HSIN)

IJIS Institute

Intelink

Intelligence and National Security Alliance (INSA)

Intelligence Community (IC)

International Association of Chiefs of Police (IACP)

Law Enforcement Online (LEEP/LEO)

National Archives and Records Administration (NARA)

National Fusion Center Association (NFCA)

National Geospatial Intelligence Agency (NGA)

National Governors Association (NGA)

National Information Exchange Model (NIEM)

National Institute of Standards and Technology (NIST)

National Maritime Intelligence-Integration Office (NMIO)

Object Management Group (OMG)

Office of the Director of National Intelligence (ODNI)

Open Geospatial Consortium (OGC)

Standards Coordinating Council (SCC)

State, Local, Territorial and Tribal Governments

U.S. Coast Guard (USCG)

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ADDITIONAL PARTNERS TO CONSIDER=>I WOULD CONSIDER INCLUDING OTHER MAJOR “INDEPENDENT AGENCIES” OR “PRIVATE SECTOR CORPORATIONS” AS FOLLOWS:

1. SPECIFIC SUGGESTION: DEPT. OF COMMERCE (oddly they are not part of the Intelligence Community, and yet they maintain 3 important communications groups) as follows:

+National Telecommunications & Information Administration (NTIA)

http://www.ntia.doc.gov/category/public-safety

+Boulder Laboratories: (Public Safety and Communications Research) related to FirstNET

http://www.pscr.gov/index.htm

http://www.firstnet.gov/

+InterNIC: (Internet Network Information Center)

http://www.internic.net

+DAO 201-39 Directive

http://www.osec.doc.gov/opog/dmp/daos/dao201_39.html

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2. SPECIFIC SUGGESTION: OFFICE OF MANAGEMENT AND BUDGET

+Single Point of Contact (SPOC) Program:

https://www.whitehouse.gov/omb/grants_spoc/

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3. SPECIFIC SUGGESTION: NATION OCEANIC AND ATMOSPHERIC ADMINISTRATION

+National Weather Radio:

http://www.nws.noaa.gov/nwr/

http://www.weather.gov/car/NOAAWeatherRadio

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4. GENERAL SUGGESTION: ICANN, IANA, ARIN (a vetted liaisons could serve and inform as a partner acting as internet and network information subject matter experts)

+ICANN and IANA: https://www.icann.org/ & https://www.iana.org/

+ARIN: https://www.arin.net/index.html

NOTE: This group contains some but not all stakeholders from the official partners group

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5. GENERAL SUGGESTION: IETF (We could consider an Internet Engineering Task Force representative liaison that is vetted to serve and inform as an internet engineering subject matter expert)

+IETF: http://www.ietf.org/

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6. GENERAL SUGGESTION: FCC (The Federal Communications Commission, Public Safety and Homeland Security Bureau, provides references, guidelines, and training materials) for volunteers here:

+FCC for CERT is here:

http://transition.fcc.gov/pshs/clearinghouse/cert.html

+FCC Family Radio Service is here:

https://www.fcc.gov/encyclopedia/family-radio-service-frs

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7. GENERAL SUGGESTION INTERNET WEBSITE REGISTRARS: (These registrars will serve to inform abnormal registrations that relate to the deep-net, the dark-net, botnets and other cyber-attack, spam, and hacking activity associated with websites), that may then be redirected to an arpa blackhole.

REGISTRAR LIST: http://www.internic.net/registrars.csv

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8. GENERAL SUGGESTION: NETGUARD (These are volunteers from Citizens Corps. We could consider a representative liaison from this “National Emergency Technology Guard” group, that is vetted to serve and inform as a Malware and Cyber-attack subject matter expert:

+Citizens Corps NETGUARD:

http://www.fema.gov/pdf/government/grant/netguard/fy08_netguard_program.pdf

+FEMA TRAINING COURSE:

http://www.training.fema.gov/is/courseoverview.aspx?code=IS-720

+OTHER INFORMATION:

http://www.gpo.gov/fdsys/pkg/CREC-2008-04-18/html/CREC-2008-04-18-pt1-PgS3173-3.htm

https://en.wikipedia.org/wiki/National_Emergency_Technology_Guard

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OTHER CATAGORIES AND COMMUNICATIONS RELATED TO VOLUNTEERS

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SUB-CATEGORY-1 SPECIFIC OFFICIAL COMMUNICATION AND REPORTING

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--------------------At the Federal Macro and Mid-level----------------------

The current state of National Readiness websites, National, and State Emergency Managers, and other agency communications venues (appear) to be the best in the world, and collaborating very well, because they are paid, tightly regulated, and audited for security and effectiveness in our post-9/11 environment. Additional information about programs is not known and beyond the scope of this post highlighting volunteer communications.

+NIMS TRAINING: (first step for everyone) http://www.training.fema.gov/nims/

+COML TRAINING RESOURCE:

http://www.fema.gov/pdf/government/grant/bulletins/info294.pdf

+LAW ENFORCEMENT GENERAL TRAINING RESOURCE EXAMPLE:

https://www.bja.gov/Publications/PERF_Emer_Comm.pdf

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---------At the Non-Federal “Individual Resource” voluntary-level------

Communications for volunteers should start with basic NIMS training. Currently we have programs to train volunteers which are mainly designated to incorporate subject matter experts into government programs. as follows. Anyone can volunteer to report suspicious activity, as long as they attempt to be as truthful and accurate as possible. Here are some of the programs, and two unclassified standards regarding (what is considered suspicious and how to format information submitted) below:

+InfraGard: (see DHS in official communications partners section)

+NETguard: (see above suggestion #7)

+ISE-SAR NEW STANDARD FOR REPORTING (Functional Standard V1.5.5): Anyone can participate in the SARS Suspicious Activity Reporting “If you see something say something” system. Specifically, here are a few available links below.

http://www.dhs.gov/how-do-i/report-suspicious-activity

http://www.dhs.gov/report-incidents

https://nsi.ncirc.gov/documents/SAR_FS_1.5.5_PMISE.pdf

https://www.ise.gov/sites/default/files/ISE-FS-200_ISE-SAR_Functional_Standard_V1_5_Issued_2009.pdf

http://www.dhs.gov/xlibrary/assets/privacy/privacy-pia-dhswide-sar-ise-appendix.pdf

+TERRORISM Common Terrorist Information Sharing Standard (CTISS), (Sharing criteria and formats)

http://fas.org/irp/agency/ise/ctiss.pdf

FINANCIAL CRIME REPORTING:

http://www.occ.gov/tools-forms/forms/bank-operations/suspicious-activity-report-program.html

NEIM MODEL:

https://www.niem.gov/documentsdb/Documents/Success%20Stories/SuccessStory_SAR.pdf

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=>SUB-CATEGORY-2 PUBLIC ALERT AND WARNING SYSTEMS

This is a broad topic, whereby many volunteers could make use of remote transmitter devices during violent scenarios (e.g. active shooter, terrorist, bomb versus infrastructure and other situations to call for help)

+Any public broadcaster may be a stakeholder (see above National Weather Radio)

+BUSINESS ALERT SYSTEMS TO MITIGATE WORKPLACE VIOLENCE:

http://uscsrh.ideascale.com/a/dtd/IDEAS-TO-MITIGATE-SCHOOL-WORKPLACE-GUN-VIOLENCE-SCENARIOS/62728-29117

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=>SUB-CATEGORY-3 COMMUNITY READINESS OUTREACH AND RECOVERY PROGRAMS

USA EMERGENCY BROADCAST NETWORK

http://usaebn.org/ComReady/index.php

(They provide a Radio Talk show, Up to the minute National Emergency Information Briefings, Community Readiness Outreach, Recovery, and other important program content)

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=>SUB-CATEGORY-4 SPECIFIC COMMUNICATIONS TRAINING FOR VOLUNTEERS LIKE CERT

(volunteers can assist with ensuring redundancy of resources, HAM Radio, working at information booths, filling out forms, and handing out Preparedness plans for individual and community awareness).

+CERT Emergency Communications Training:

https://www.fema.gov/media-library/assets/documents/28059

http://www.fema.gov/media-library-data/20130726-1844-25045-2980/cert_emergencycommunications_pm_july2012.doc

+CERT Example Radio Communications Plan:

http://lafdacs.org/pdf_files/CERT_Radio_Communications_Plan_Manual_122110b.pdf

+FCC training for CERT (see suggestion #5)

+HAM RADIO TRAINING: http://www.arrl.org/licensing-education-training

+CERT Forms and Reports, (greatly increase uniform reporting, and capabilities) see the following standard form (SF) links at this GENERAL FORMS WEBSITE: http://www.cert-la.com/forms/forms.htm

+CERT IN ACTION: DeBary, FL Volunteers Help Residents Weather Fay (here we see CERT volunteers staffing city phones. DeBary’s CERT, which contributed more than 200 hours, also documented and communicated damage, and relayed important safety information to residents)

http://www.fema.gov/community-emergency-response-teams-cert-action#debary

(ALL CERT IN ACTION ARTICLES ARE HERE: http://www.fema.gov/community-emergency-response-teams-cert-action direct links only work with the correct ie configuration)

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ADDITIONAL REFERENCES:

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DHS National Emergency Communications Plan

http://www.dhs.gov/xlibrary/assets/national_emergency_communications_plan.pdf

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National Association of State Technology Directors (NASTD)

http://www.nastd.org/home

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Association of Public-Safety Communications Officials – International (APCO)

https://www.apcointl.org/

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EXAMPLE ICS-100,200,300,400, COML/COM-T, E/L-947 TRAINING REQUIREMENTS:

https://dps.mn.gov/divisions/hsem/training/Documents/Updated_NIMS_w_Matrix[1].pdf

 

 

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National Public Safety Telecommunications Council

http://www.npstc.org/commUnitTraining.jsp

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Idea No. 48